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Articles

Am I allowed to sell my email accounts to others? Certainly. We do not care what you choose to do with your e-mail accounts as long as it does not... Views: 252

Can I send out unsolicited e-mail? Absolutely not. Sending out unsolicited e-mail from your JC-Hosting virtual server is a direct... Views: 157

Can I use my own SMTP server? Certainly and we recommend it highly for a number of reasons top two listed below: 1. With... Views: 150

Can JC-Hosting provide me with the password for an email account? As all email passwords are encrypted, we are unable to provide clients with passwords... Views: 165

Does e-mail on the server count towards my allotted space? Yes. Any e-mail you have stored on the server counts as storage for your account. This is one... Views: 157

Does my master POP3 account password change when I change my system password? Yes. Changing your system password will change your master email account password. Views: 170

How can I change the password on an existing email account? To change a password on a email account, simply login to cPanel. Click on the "Add/Remove... Views: 159

How do I create additional emsil accounts? This is done easily through cPanel Panel. Simply log into your cPanel Panel, then... Views: 145

How long does it take to create additional email accounts on my account? Once you have completed the steps to create your new account, it is available immediately for... Views: 161

How much e-mail can I send out through the SMTP server at once? Our SMTP server can handle a very large number (250) of outgoing e-mails per second, enabling all... Views: 156

How much mail can I have stored on each POP3 account? You can store up to the Megabytes of storage available on your virtual hosting account. However,... Views: 187

How often can I check for new e-mail? As often as your e-mail client will allow, which is most likely every minute the application... Views: 159

How to I get more POP3 accounts if I use them all? Complete a support ticket with your needs. We will gladly review it and get back to you with a... Views: 154

What do I use for my SMTP (outgoing) mail server? Use the following syntax for your SMTP (outgoing) Mail server: mail.yourdomain.com Views: 212

What does "the following addresses had permanent fatal errors", "550 Command RCPT User not OK" or "User unknown" mean? This message is sent back to you, the sender, from the SMTP server. The server is telling you... Views: 159

What does "the following addresses had permanent fatal errors", "host unknown" mean? This message is sent back to you, the sender, from the SMTP server. The server is telling you... Views: 155

What does it mean by "User Not Local; Relaying Not Permitted"? You will receive this message when trying to send an e-mail without having configured to... Views: 251

What is mail bombing and how does it effect my e-mail service? E-mail bombers are malicious programs which intentionally deliver a large number of e-mail... Views: 162

What is my "master" POP3 account? When your account is created, a master POP3 account is set-up by default. This account is... Views: 160

What is the difference between POP3 E-mail Account and a regular e-mail account? Take a hotmail e-mail account versus a POP3 account you have on your account with JC-Hosting as... Views: 154

What is wrong when I get a Login/password mismatch or Authentication failure error? If you are entering in the correct login, then you must be using the wrong password for this... Views: 155

What port does SMTP run on? JC-Hosting's SMTP server runs on port 25 and 26. This is important we suggest you use port... Views: 171

What program does JC-Hosting use for SMTP service? JC-Hosting uses a proprietary program for SMTP service and does not disclose this information. Views: 151

Why can't I connect to the POP3 server? There are several reasons why you may not be able to connect to the POP3 server, and thus, not be... Views: 168

Why can't I send e-mail? This is a fairly broad problem and could be the result of several factors. Please go through the... Views: 161

Why do e-mail messages I send out to people bounce back to me? There are many reasons this can happen, but e-mail "bounces" back to the sender usually under 3... Views: 165

Why do I get a "recipient not acceptable to your SMTP server" error? This error usually occurs when the recipient or one or more of the recipients of your e-mail mail... Views: 230

Why does it take a long time to download my e-mail? There can be several reasons for this. One of which is that you have received an e-mail message... Views: 163

Why does the e-mail take a long time to reach the recipient? Many different factors play into the overall time in transit for e-mail. E-mail sent to you... Views: 175